FAQs

FREQUENTLY ASKED QUESTIONS:

Q. How long does delivery take?

Delivery can take up to 10 days from confirmation of order during busy periods/sales. But I aim to make them as quickly as possible so you can get planning right away- it very rarely takes 10 days. 

Q. Where do you ship?

At the moment we only ship to the United Kingdom. However, we do ship to Ireland through Address Pal, they provide a great cost effective forwarding service which a lot of our Irish customers use and love. (Please check custom fees with Address Pal).

Q. Who are the Food Diaries most suitable for?

The Food Diaries come in 3 different popular diet formats. SW, WW & Calorie Counting. To see the different formats please check out the products on my website or alternatively you can find more information/photos on my Instagram.

Q. Are all the Food diaries the same inside ? 

Yes. They all come with a weight loss chart, measurement chart, meal planning, goal and motivation pages, weight loss jar, favourite food pages and 8 or 12 weeks (depending on whether you have the Grande or Petite Planner) of food diaries with a reflection page at the end of each week.

Q.Do you have organiser bundles made up with inserts ? 

Yes, we do in the Grande Size (A5 planners). I have some great starter bundles with different designs for you to choose from, the starter bundles come with everything you need to kick start your weight loss journey.  Visit the menu drop down of my website and you'll see the starter bundle section. I try to change them regularly and I am always bringing out new designs and products so keep your eyes peeled on my social media channels. 

Q. Do you sell products for lunch on the go??

Yes, and this collection keeps on growing. We currently have different water bottles, insulated bottles, premium lunch bags, reusable travel cutlery sets, insulated food flasks and more! This collection keeps on growing and we have so many plans for the future. 

Q. Do you only sell the one size organiser?

No, we sell two sizes of organisers. We have the original which is now called the Grande this used to be called the A5 Planner. We have also welcomed the petite range to the Princess Planning family. Both of the sizes have the same inserts available, so whether that be weight loss related inserts, general life organisation, fitness etc - they're available in both sizes.

 

Q- Can I make my own organiser and pick which inserts I'd like to have in it?

Yes you can, you can purchase any empty Petite or Grande planner and simply select what inserts you'd like by adding them to your basket separately. Then once you receive your items you can make up your own organiser by adding the inserts to your binder. I also sell dividers, you can use these to divide the different sections on your planner to keep everything neat and easy to refer back to. Building your own organiser means you can have the insides matching your personal preference.